Please return any unworn, unwashed merchandise by mail within 30 days of the original ship date. We will be happy to make an exchange or refund your original method of payment. For returns received after 30 days we will be glad to issue a merchandise credit to the email address on file. For returns due to manufacturing defects, please read the Manufacturer's Warranty below. We cannot accept garments used, worn, washed, soiled or altered by the consumer. We cannot accept returns on special order merchandise.
To Return or Exchange an item please follow these steps:
1) Fill out the RETURN AND EXCHANGE FORM found on the back of the packing slip included with your order.
2) Place the completed form along with the item(s) you are returning into a bubble-type envelope or small box.
3) Place the applicable postage on the package and mail it to us at the address below:
Can Can Concealment LLC
PO Box 3558
Holiday, FL 34692
4) That's it! When we receive your package, we'll take care of the rest!
For Exchanges due to manufacturing defects or shipping mistakes:
We apologize for the inconvenience and will reimburse you for all postage paid.
For Returns or Exchanges (due to reasons other than a manufacturing defect):
We will be happy to exchange your item for a different size or issue you a refund
however you are responsible for all postage associated with the transaction.
Can Can Concealment LLC warrants their garments to the Original Owner, to be free from manufacturing defects and material workmanship for 6 months from the date of purchase. Should the riveting/stitching/hardware of the garment fail during normal use**, the garment can be returned to Can Can Concealment LLC to be repaired free of charge. If the garment cannot be repaired, a replacement garment will be provided. Please contact us regarding shipping.
**Normal Use limited to daily wear, providing that the holster is laundered according to directions in the Garment Care Guide and allowed to dry completely before wear. Holsters subjected to extreme abuse including but not limited to negligent discharge, using the holster in any manner or with any firearm that goes against the Liability Disclaimers voids this warranty. To be determined by Can Can Concealment LLC®
Most orders ship within 3-5 business days. Unless specified, we ship all orders USPS First Class Mail. If you need your item expedited, please email us and we will do our best to accommodate you. Additional shipping fees may apply.